Gamified fintech in training

Fintechs have recognised that The use of gamification has been recognised as a technology creates strong user engagement and continued user interest. These gamification elements that use regular rewards, transparent targets and short intervals between milestone achievements have been used powerfully in non-traditional game settings, e.g.financial training programmes

The use of gamification has been recognised as a technology that creates strong user engagement and continued user interest. Gamification elements that use regular rewards, transparent targets and short intervals between milestone achievements have been used powerfully in non-traditional game settings, e.g. loyalty programmes in different sectors have borrowed heavily from Gamification elements. Educational games have been very successful across a range of age groups and levels of sophistication and are therefore reasonably universal.

Gamification has found application in several areas of financial services, e.g. sales, loyalty programmes. However, an important application is in the educating of clients in financial literacy across age groups as well as effective employee training, especially compulsory training for which there is seldom any inherent interest and significant user abandonment during the process.

Some solutions

• Financial literacy and saving game for youth clients linked to a bank account
• Gamified learning system on financial products with rewards and tracking consumer behaviour
• Savings app that makes saving and learning about saving, fun - teaches the value of compound interest and small savings
• Gamified simulation training for credit management and collections
• Gamified training program to train traders at lower cost and better performance

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