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Technical FAQs

  • The video does not play although I can see a still of it

    This is only happens on some hosted videos that require a Flash media player plugin to be installed on your browser. If you can, you should install the FlashPlayer plugin on your browser.

Innovator FAQs

  • Should I wait until I have patented my innovation before I start to market it in the hope of making more money from it?

    Studies show that "First to Market" innovations - regardless of the longer term intellectual property benefits that you may gain from a patent - make the most profit. And since Matchi will introduce your innovation to a trusted innovation-buying bank, there are no benefits as far as protecting your intellectual property to be gained by first getting it patented.
  • I want to keep my innovation a secret in case someone steals the concept, so why should I tell anyone about it?

    You should obviously keep your trade secrets confidential until you have a firm non-discolure agreement with a prospective partner. However, if you do not tell the world about your innovation, no-one will get to know about it! So tell us at Matchi and we will ensure that only the right people get to hear about your innovation.
  • How long does it take for my innovation to get published on Matchi?

    From the point where you submit your innovation, we undertake to complete its review within one working day.If we find any issues with the content, we may ask you to remedy these first and re-submit your innovation, or we may make the changes ourselves and ask for your approval before going ahead and publishing your innovation. On publication, it will initially only be visible to our top-tier sponsor banks for 30 days, and then it will be visible to the rest of the innovation-buying banks.
  • As an innovator, can I see any other innovations?

    No, you can only see your own innovations. The only other parties that can see your innovations are innovation-buying banks.

Innovation Buyers FAQs

  • As an Innovation Buyer, what innovations can I see?

    You can see all the innovations on Matchi as soon as each they are published to the innovation-buying community. You can't see innovations while they are still in their initial sponsor-preview term, to allow sponsors to have first-mover-advantage on any innovation. Also, once an innovation is locked for exclusivity by a sponsor, it will only become visible to innovation-buying banks when the exclusive lock expires after 30 days from the time of locking, unless both the sponsor and the innovator agree to extend the lock period by a subsequent 30 days.
  • How do I become an innovation buyer?

    If you are a bank or other type of financial organization, you can apply to be admitted to Matchi as a buyer. The Matchi Membership Team will process your application very quickly and let you know with an invite code in an email how to complete your application.

    Matchi may also on its own accord invite you to become an Innovation Buyer and will send you a link to complete the membership application.

  • Can I be both an Innovator and a Buyer?

    No, unless you set up a separate account on Matchi for yourself as an Innovator.

Innovation Sponsor FAQs

  • Can I carry unused Exclusive Locks over from one year to the next?

    No. Unused Exclusive Locks expire at the end of each 12-month period during a sponsorship term. A new set of 12 Exclusive Locks is allocated at the beginning of each 12-month period.

  • As an Innovation Sponsor, what innovations can I see?

    You have the top tier privilege and therefore get to see all innovations from the moment that are first published 

  • What happens to innovations that I had locked at the end of my sponsorship term?

    When your sponsorship term comes to an end, you can continue to engage with innovators whose innovations you may have locked, or still have an exclusive lock, or engaged with them otherwise. Your exclusivity on this innovation will also continue to remain intact for the exclusivity period of 30 days regardless if your sponsorship term has expired or not, however, once you are outside your sponsorship term you will not be able to extend your exclusivity lock period. Once your sponsorship term has expired, you can not lock any more innovations for exclusivity.


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