Fintech Innovations for Human Resources
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Fintech in the FICC Market
A closer look at trends in the FICC market:
Automation and AI are one of the drivers of competitive differentiation in capital markets—in the front and back office
The FICC business within the investment banking sector has been slow to experience disruptive technologies, largely due to the human based nature of the advisory work. The trading aspects has been awash with multiple algorithmic solutions over the past two decades, although most of these have been computational in nature using better processing capabilities of existing software and hardware. Many banks have also scaled back FICC desks due to post-crisis regulation, higher operating costs, and a shrinking revenue pool.
However the emergence of new technologies such as intelligent automation and AI can be a driver of competitive differentiation in capital markets—in the front and back office. Front-office technology innovation, especially cognitive automation, can bring efficiencies and possibly new sources of growth. In the back office, the industry can confront a smaller and unpredictable revenue pool by mutualizing post-trade overhead across participants. Banks that build the right capabilities and make the strategic choice to ride out near-term pressures to stay with the FICC business could see big pay-offs.
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Fintech innovations automating Cheque Processing
As much as the digital revolution has created multiple forms of paperless payment, from EFTs to cards to wearables, there is still a substantial amount of cheques still being issued, particularly for the B2B market. Cheques have some defining characteristics that may seem archaic in the new world of real time, instant payments but may actually be desirable in many instances, e.g. delays payment, ability to post date payment, simple to use, requires no knowledge of payees banking details etc.
However, the process of issuing and receiving can be cumbersome. Several fintechs have automated some aspects of cheque processing either by digitally issuing checks or using technology to digitise paper cheques while maintaining adequate security.
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Fintech innovations offering Cloud Based services
A driving factor behind the rise of fintechs has been access to technology and storage, at lower cost. Fintechs have leveraged these advantages to start offering niche based services with different pricing models as opposed to normal, location based technology.
Applications of cloud based fintech range from the obvious one like data and document storage to much more complex products like separating the elements of encryption in different layers. In addition, the cloud allows greater collaboration between developers and data analytics providers.
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Fintech Innovations that use Comparison Engines
The exponential increase in data as well as the willingness of people to share information has led to a rich set of data that peers can compare themselves to. In addition, there is an abundant set of technologies that allow data to be anonymised while being aggregated. The earliest versions of this were comparison of interest rates offered by banks.
However, this has evolved and it's now possible to compare your investment portfolio to others of a similar profile. The continued transparency in costs and benefits has led to a transfer of power to the consumer. However, the glut of information needs to be organised in a user friendly manner which is where the fintech industry has stepped in using efficient algorithms and cloud computing.
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Fintech innovations on Personal Financial Management (PFM)
PFM software has been around for over 30 years but was designed for the limited amount of PC users at the time. These were often used for household finances as well as for a small segment of individuals. However, the increase in information available to individuals as well as the ability to obtain a complete view of finances have led to a large number of vendors (and banks) offering PFM services to their clients. A PFM solution typically has two main features, i.e. can record transactions; and be able to aggregate information across different products to present a holistic view of current finances. Other features include automated savings, classification of transactions and budget tracking.
The ability to aggregate transactions and categorise them is at the heart of using data to manage money and, in most cases, in real time as well. Therefore financial decision making can be better informed with all relevant information available. In addition, the availabilityof investment information means that longer time financial decisions can also be taken. The ease of integration of current software with cloud based feeds have also made much of the processes automated with very little manual intervention required. It is now possible to view one’s overall wealth, simplified balance sheet, cash flows, debt management and progress towards financial goals.
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Fintech innovations that improve Reporting
The enormous amount of data generated from multiple sources in a bank often leads to a lack of holistic reports. Several fintechs have developed technologies that are able to extract data and aggregate these to be presented in a useful format
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Fintech innovations on Know Your Customer (KYC)
The dual threats of financial fraud and identity theft require banks to simultaneously comply with multiple regulations around KYC as well as respecting the consumer’s right to privacy. In addition, consumers have to manage multiple passwords and logins while increasingly moving their financial transactions to digital channels.
Fintechs have developed a range of potential solutions that both address the regulatory aspects as well as addressing the security issues around KYC and promoting ease of use. Many of these solutions use mobile as a channel along with the embedded camera technologies while others utilise cutting edge block chai technology.
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Fintech innovations on Multi Factor Authentication
Identity theft has been increasing in the financial services industry with the resultant increase in fraud and theft. Banks are increasingly fielding complaints and lawsuits that hold them at least partially liable. The increasing sophistication of fraud syndicates and ingenuity of thieves has led to the development of more robust defences against identity theft.
The traditional defence was a numeric pin code – although these have evolved into more complicated passwords, they still suffer from vulnerability in terms of hacking or coercive methods. Multiple authentication factors are increasingly used to prove identity based on the premise that it is difficult, if not impossible, for unauthorised people to supply more than two factors.
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Fintech innovations on Trading Technology
Share trading has moved beyond the discount brokerage model or the paid research model. Clients now have access to far greater information and a greater say in managing their own money. Thereare a great deal of online educational tools on financial literacy which areincreasing the number of participants in online share trading.
The democratisation of share ownership has also led to greater transparency in fees as well as availability of research. Several innovations have been developed around making it easier to access information beyond share prices and financial information. Ironically, the increase in information available has led to an increasing inability to process it – hence the development of tools like sentiment analysis drawn from data sources, including that from social media platforms.
Trading tools used to be the domain only of deal room desks but the rise of day traders has been fuelled in part by both the availability of information as well as enhanced trading tools. It is now possible to easily access algorithmic based trading strategies as well as simple systems to test trading strategies.
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17. Broker InnovationBroker Innovation
18. Card FraudCard Fraud
19. Document ManagementDocument Management
21. Rapid prototypingRapid prototyping
22. Gamified fintech in trainingGamified fintech in training
23. Blockchain for non-paymentsBlockchain for non-payments
24. Fraud PreventionFraud Prevention
25. Artificial IntelligenceArtificial Intelligence
26. Portfolio ManagementPortfolio Management
27. Youth bankingYouth banking
28. Cost savingsCost savings
29. Natural Language ProcessingNatural Language Processing
30. Data analyticsData analytics
31. Process EfficiencyProcess Efficiency
32. Alternative credit scoringAlternative credit scoring
33. RegTech complianceRegTech compliance
35. Identity ManagementIdentity Management
36. Customer LifeTime ValueCustomer LifeTime Value
37. Bank in a boxBank in a box
38. Machine learningMachine learning
39. Financial inclusionFinancial inclusion
40. Share tradingShare trading
41. Robo advisorsRobo advisors
43. SME bankingSME banking
44. Digital account originationDigital account origination
45. Matchi Trend Report - Digital Account OriginationMatchi Trend Report - Digital Account Origination
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