In order to achieve the above objective and ensure the continuity of critical services, we have developed a questionnaire that requires input from you.
The questionnaire comprises of 110 questions and should take approximately 60 - 80 minutes to complete.
The questions relate to the following topics:

• Business Continuity Management
• Technology
• Data Privacy (excluding security)
• People
• Health & Safety
• Supply Chain Management
• Financial
• Reputation
• Fraud & Ethics
• Risk Management
• ESG
• Cyber Security

Please note the following important guidelines:
1) You will need to complete the questionnaire in one sitting thus it will be advisable to acquaint yourselves with the questions and required documents prior to completing the questionnaire. You would have received the said questionnaire via email a few days prior to receiving the link to this survey.
2) Should you experience any difficulty in accessing any questions, uploading relevant documents or submitting your responses, please contact Ricardo Tavares (`> / Tel: +27 82 719 6384) for support.

Thank you in advance for your support.

Dear Valued MTN Supplier/Partner

MTN has embarked on a Supply Chain Resilience Review to assess any risks which may hinder the continuity of critical services. Your company has been identified as a key supplier to MTN.
In order to achieve the above objective and ensure the continuity of critical services, we have developed a questionnaire that requires input from you.
The questionnaire comprises of 76 questions and should take approximately 60 - 80 minutes to complete.
The questions relate to the following topics:

• Business Continuity Management
• Technology
• People
• Health & Safety
• Supply Chain Management
• Financial
• Reputation
• Fraud & Ethics
• Risk Management
• ESG

Please note the following important guidelines:
1) You will need to complete the questionnaire in one sitting thus it will be advisable to acquaint yourselves with the questions and required documents prior to completing the questionnaire. You would have received the said questionnaire via email a few days prior to receiving the link to this survey.
2) Where questions are assessed as ‘Yes’ please be mindful to upload the relevant supporting evidence to substantiate your response.
3) Should a question be assessed as ‘Not Applicable’, a comment should be provided to clarify the reason thereof.
4) The deadline for submission of this survey is 16:00 on 20 September 2022.
5) Should you experience any difficulty in accessing any questions, uploading relevant documents or submitting your responses, please contact Rainhard Muller (`> / Tel: +27 82 719 6384) for support.

Thank you in advance for your support.

MTN